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Sunday
Sep 05th
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Welcome to TechsRUs

 

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Introducing User Friendly Mobile Technology Support

We are a professional, experienced and customer focused IT Support team. We service Macs, PCs, IPods and Plasma, LCD and Projection TVs with expertise, professionalism and we do this at your convenience--Onsite, Remotely, or Pickup/Dropoff. We also are your AV specialists offering TV Installation and Home Theater consultation and installation. We offer:

  • User Friendly Techs
  • User Friendly Pricing
  • User Friendly Service

You will be completely satisfied with our service! We guarantee it

We do not compete on price...We compete on service

We are not the cheapest, being cheap does not mean you are the best. Many times the "Cheap" computer repairs result in incomplete jobs or lack of follow through. We are not the number one IT support team on the planet, or even in CT, but we try hard and we treat every customer as if they were our only customer. What separates us from the rest is our commitment to customer service.  Let's face it, there are many IT Solutions providers available to you. Some of them charge less, some charge more, but none will offer the level of satisfaction you will get from a TechsRUs Technician. We will not rest until you are satisfied. We have designed billing plans to suit your needs. We have aligned ourselves with industry leaders to bring you the best prices on parts and supplies We are constantly refreshing our knowledge and updating our skill sets in order to remain ahead of the curve. We guarantee your complete satisfaction or you don't pay us! We also warranty any repair work we do, not for 30 days, or 60 days....for 90 days! We try harder! We are honest, reasonable, friendly and professional!

Our first answer is not to reinstall. As a matter of fact we seldom need to reinstall unless the customer requests. If we do need to reinstall, we will make every effort to save your data before doing so. We will not ask you to sign a waiver that states we are not responsible for your data. We are honest, reasonable and understanding. And we only charge for what we fix!

The benefits of our service are:

  • Less worrying about your computers/network. Our 24/7 monitoring will insure everything is running smoothly, and when it is not, we are on top of it
  • Industry Leader in End Point Security-Protection from intrusions, virus, identity theft and more.
  • Faster computer--our computer optimization/cleaning service will restore your computer to near peak performance
  • One Stop-because we offer a wide variety of services, we can provide you with all your IT needs.
  • Ability to retain your personal/professional data--We can recover data approximately 90% of the time.
  • Proactive maintenance, rather than reactive, we will not wait for a break to occur so you don't have to worry!
  • Resolutions to your problems in a timely manner
  • Minimal lost productivity
  • We treat you like one of the family! We will help you understand how to avoid similar issues in the future.
  • Join your computers and entertainment system (Video and Audio) together to form the ultimate in home entertainment

Our mission is to be THE premiere full service IT solutions provider focused on proactive solutions and world class customer service. We are your User Friendly IT Support Company. We are technicians, not Geeks or Nerds. All of our techs are well rounded and have years, in some cases dozens of years of experience. We have at least 1 expert on everything you can think of.

All of our work is guaranteed for 90 days. If you have any problems with the original diagnosed issue, we will fix it at no cost to you.

Need a second opinion on a buying decision? We will give you one for free!!


*Small/Medium Businesses in CT, Westchester and NYC.

All product purchases will include free remote set up of the product.

 

What our customers are saying

Peter S (Bethel, CT)---Scott has been able to handle every computer problem I have thown at him. His depth of knowledge is very impressive. The fees are reasonable and the work is completed in a timely manner. I would not hesitate to recommend Scott for any of your computer needs.

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